Want to deactivate your Du International Call Package? You’re in the right place. Here’s how you can do it in just a few steps. This will help you avoid any unwanted charges while you’re traveling or after your trip.
Managing your call package is key to controlling your phone bills. Many users don’t know how easy it is to deactivate the service. Just a few taps on your phone and you can avoid those extra charges and reset your plan whenever you want.
By the end of this you’ll be a pro at deactivating. Follow along to know exactly what to do and keep your phone bill in check.
Table of Contents
Du International Call Package Deactivation Process
Deactivating Du International Call Package involves some steps. This will help you manage your phone plan according to your needs.
Requirements to Deactivate
Before you start deactivating your Du International Call Package:
- Current Subscription: Make sure you are subscribed to the International Call Package. You can check this by logging into your account through the Du app or website.
- Account Information: Have your account number and registered phone number ready. This will be required for verification.
- Pending Charges: Check for any pending charges or balances, you may need to settle them before deactivation. Unpaid bills will cause issues during the process.
Once you have these requirements ready, you can proceed.
Du Customer Service
To start deactivation, contact Du Customer Service through:
- Call: Dial 155 from your Du mobile number or 800-155 if calling from other network. Be ready to provide your account details for verification.
- Chat Support: Use the Du app or website to chat. This will allow you to talk to a customer service representative directly.
- In-Store: Visit a nearby Du store. Bring your ID and account information. Staff will deactivate the package for you on the spot.
Pick the one that suits you. Each option is designed to make it easy.
How to Deactivate DU International Call Package Guide
To deactivate Du international call package you have several options. You can contact Du support via phone, website or Du mobile app. Each option will make it easy for you.
Calling Du Support
To deactivate international call package by phone, call Du customer service at 155 from your Du number or 800-155 from other network. A representative will help you with the deactivation.
When you connect, tell the representative you want to deactivate your international call package. Have your account details ready, including your phone number and any other ID required. The representative will confirm your request and give you a confirmation.
Deactivating through Du Website
You can also deactivate your international call package through the Du website. Go to the official Du site and log in to your account.
Once logged in, go to “Manage My Account” then “Services” or “International Calls”. Select “Manage International Call Package” and follow the prompts to deactivate. You will get a confirmation once done.
Deactivating through Du Mobile App
You can also deactivate your international call package through the Du mobile app. Make sure you have the latest version of the app.
Open the app and log in with your account details. From the home screen, go to “Services”. Here you will find the international call package you want to deactivate. Tap on it and select deactivate. Confirm and you will get a notification once done.
FAQs
You may have some questions about deactivating DU international call packages. Here are the answers to help you out.
How can I check and remove my DU international minutes package?
Check your DU international minutes package through the DU app or website. Go to “International Packages” and you will see your current package and can remove it if you want.
How to deactivate DU international call minutes?
You can deactivate DU international call minutes by calling customer service or through the app. Go to your package settings and follow the prompts to cancel.
How to opt out an international call plan with DU?
To opt out an international call plan, go to your DU account settings. Select the call plan and select unsubscribe or opt out. Confirm and you are done.
How to discontinue a DU international call package?
Discontinuing a DU international call package means accessing your account through the app or website. Once there, find your package and cancel it and confirm.
How to stop DU international call services after activation?
To stop DU international call services after activation, go to your account settings. Go to international services and select stop or cancel the service. Confirm.
